Frequently asked questions

How to get a digital signature (DS) to work on the ETP "TEK-Torg" in the section "Inter RAO"?

To work on the ETP of JSC “TEK-Torg” it is necessary to use a digital signature certificate (a qualified one for residents of the Russian Federation, an unqualified one for non-residents). To receive a qualified certificate of a digital signature (DS) contact one of the certification centers accredited by the Russian Ministry of Communications.

You can learn more information on the obtaining of a DS to work on the ETP in the "Inter RAO" section in the certification center.

Through the ETP you can send an application for obtaining a DS to the Certification Center "ITCOM" (LLC "Internet Technologies and Communications").

How long does it take to get a DS to work on the ETP?

The standard deadline for issuing digital signature is 4 days.

The urgent issue of a digital signature is 1 hour (the possibility of urgent issue should be clarified in the selected certification center).

Is it possible to work on the ETP without a DS?

On the ETP in the section "Procurement Procedures of Inter RAO" there is an opportunity to work without the obligatory use of the DS. At the stage of downloading the digital signature in your account, you must click on the button "Continue registration without digital signature", which will allow you to work on the ETP without using the digital signature. In the future, it will be possible to download a DS to the profile through the DS information menu.

When registering without downloading the digital signature, the participant will be able to submit applications only in those procedures that were published by the Organizers with a sign allowing them to apply for participation without the loaded DS.

Participation in procurement under 223 Federal Law without a digital signature is not possible according to the federal law.

Registration for the Organizers is also possible without downloading the DS.

How to register on the ETP?

If you plan to participate in the procedures under No. 223-FZ, which are carried out only among SMEs, then you must initially register on the UIS http://www.zakupki.gov.ru

During the day, the data will be transferred to the electronic trading platform after confirmation of registration on the UIS, and you will be able to participate.

Procurement participants not registered in the UIS and not included in the ERUZ, from January 1, 2020 will not be able to apply for participation in procedures on the ETP and will not be able to continue participating in the procedure for which the application was submitted before January 1, 2020.

Obtain accreditation on the electronic trading platform as a Participant for the purpose of participating in any procurement, except for purchases, in which only SMEs can be participants in accordance with Art. 3.4. Federal Law of July 18, 2011 No. 223-FZ "On Procurement of Goods, Work, Services by Certain Types of Legal Entities":

After receiving the DS, it is necessary to go through registration, which consists of two stages:

Stage 1: Register a new user on the electronic trading platform and activate the email address.
To do this, you need to:

  1. click "Login" on the site http://irao.tektorg.ru or follow the link https://irao.tektorg.ru/#auth/login
  2. in the "Login" form that opens, click the "Register" button
  3. fill in the registration form, after filling in all the required fields, click the "Register" button
  4. confirm e-mail (an e-mail with an activation link and a key (code) for e-mail activation will be sent to the e-mail specified in the registration form)
  5. follow the activation link indicated in the registration information letter, or open the activation form located at https://irao.tektorg.ru/#auth/activate, enter the activation key (code) in the appropriate field and click the "Activate" button , after which a message appears confirming successful activation.

Stage 2: filing an application for registration of a legal entity / individual on the electronic trading platform as a Participant / Organizer of the procurement procedure.
To do this, you must:

  1. go to the page https://irao.tektorg.ru/#auth/login
  2. enter the login and password specified during registration and click the "Login" button
  3. upload information about the DS to your personal account, for this go to the "Settings" menu, select the "Personal Information" item, and in it the sub-item "Update DS Information", then click the "Download DS" button. If you register without DS, then click "Continue accreditation without DS".
  4. then fill out the registration application form (opens by default), consisting of 2 tabs (basic information and registration as a participant). Note! In the field "Name of the organization" it is necessary to indicate the full name of the organization (according to the extract from the register with all signs)
  5. after filling, sign and send the application.
What documents are needed for registration on the ETP?

For Organizers:

  1. -extract from the Unified State Register of Legal Entities, including one received in electronic form, and containing data relevant to the date of filing the Application for accreditation as the Organizer (only for residents of the Russian Federation);
  2. a power of attorney authorizing the ETP user to carry out, on behalf of the Organizer, actions on the ETP to register the Organizer and to carry out other actions in accordance with the Regulations when working on the ETP, including during the Procurement Procedures.

The format of the power of attorney is available in the "Documents" section on tektorg.ru.

For Participants registered in the Russian Federation:

  1. extract from the Unified State Register of Legal Entities / USRIP, including one received in electronic form and containing data relevant to the date of filing the Application for registration of the Participant (only for residents of the Russian Federation);
  2. a power of attorney authorizing the ETP user to conclude on behalf of the Participant with the Operator an agreement on work on the electronic trading platform of JSC "TEK-Torg" under the conditions set forth in the Regulations by taking actions to register the Participant on the ETP, as well as authorizing the implementation of other actions in compliance with these Regulations when working on the ETP, including during the procurement procedures.

The format of the power of attorney is available in the "Documents" section on tektorg.ru

  1. SME declaration (if you are a subject of SMEs)

For individual entrepreneurs and individuals - a copy of the passport (all sheets).

For Participants registered in a foreign country:

  1. a document confirming the state registration of a legal entity in the territory of a foreign country in accordance with the legislation of the state of registration, containing information about persons entitled to act on behalf of the legal entity, including information received in electronic form, and containing information relevant to the date of filing of the Application Of the participant;
  2. a copy of the document on registration with a tax authority in the territory of the Russian Federation, if the Participant is registered with the tax authorities in the territory of the Russian Federation;
  3. a power of attorney authorizing the ETP user to conclude on behalf of the Participant with the Operator an agreement on work on the ETP of JSC "TEK-Torg" under the conditions set forth in the Regulations by taking actions to register the Participant on the ETP, as well as authorizing the implementation of other actions in compliance with these Regulations when working on the ETP, including during the procurement procedures.

-Documents issued on the territory of a foreign country must be legalized (contain an apostille) and contain a notarized translation into Russian.

Detailed information on registration and the documents is provided in the User’s Guide located in the "Documents" section of the start page of the ETP "TEK-Torg".

What is the deadline for considering an application for registration?

In accordance with the Operational regulations of the ETP, the application for registration is considered within 5 working days. The actual time for consideration of the application for registration does not exceed 1-2 business days.

There is also an accelerated accreditation service. The term of consideration is 2 working hours.

The cost of the service is 9,000 rubles.

To receive this service, you must send an enterprise card to help@tektorg.ru with the appropriate subject line.

The service agreement is available at https://www.tektorg.ru/interao/documents

How to restore access to an account on the ETP?

In the event of a change / loss / breakdown of a digital signature downloaded in a user account on the ETP

In order to be able to download a new digital signature in your personal account, you must provide an official letter addressed to the the General Director of JSC "TEK-Torg" Sytin D.A. with a request to detach the digital signature from your account.

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

You need to send a scanned copy of the letter to help@tektorg.ru.

After detaching the DS, you need to log in to your personal account using the login / password and upload information about the new DS to your personal account. To do this, go to the "Settings" menu, select "Personal Information", and in it the sub-item "Update DS Information" , then click the "Download DS" button.

 

In the case if the organization’s user changes

Accredit an additional user on the electronic trading platform.

Detailed information on the accreditation of an additional user can be found in the Participant's Instructions on the start page of the ETP "TEK-Torg" located in the "Documents" section.

After accrediting an additional user, send scanned copies of the following documents to help@tektorg.ru:

If the holder of the DS is the head of the organization:

  • document on the appointment of the head (protocol, decision, extract from the protocol)
  • official letter addressed to the general director of JSC "TEK-Torg" Sytin D.A. with a request to provide the holder of the DS with administrator rights on the ETP

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

If the holder of the digital signature is another person (manager, deputy head, etc.):

  • power of attorney for the holder of the DS, confirming the person’s authority to accredit and take actions to participate in the procedures (including participation in the procedures) on the ETP
  • official letter addressed to the general director of JSC "TEK-Torg" Sytin D.A. with a request to provide the holder of the DS with administrator rights on the ETP

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

How to create an invoice for payment on the ETP?

The participant can independently create an invoice for payment in the menu "Finances" in his personal account on the ETP.

How to get accounting documents or a reconciliation report?

Starting October 01, 2019, you can order accounting documents online on https://www.tektorg.ru
To do this, click on the button "Order accounting documents" and select the desired item:

  • Order a reconciliation report
  • Order accounting documents

It is possible to obtain a reconciliation report and accounting documents automatically only through the electronic document management system "TEK-Torg". It is necessary to register on the website edo.tektorg.ru. Registration in the electronic document management system and receipt of documents from JSC "TEK-Torg" is free. You can send a request for documents by clicking on and fill out the form. All fields marked with a red asterisk are required. Indicate the name, TIN/INN, contact details. Select the period for which documents are required. Documents will be provided within 5 business days.

You can find out more about the electronic document management service by clicking on the link: https://www.tektorg.ru/service/edo

Link to instructions for obtaining documents https://www.youtube.com/watch?v=aJBqz7vo6sQ&feature=youtu.be&fbclid=IwAR03QKh5QRfgpnsfJwBoA7wmkWP6Icetr9H1JLqoI9xszVOxvSzzvUMNd1k

How to apply for participation in the procurement procedure?

To apply for participation in the procurement procedure, you need to log in to the ETP, select the procedure in the list of topical procedures, then click on the "Prepare an application" icon in the line corresponding to the procedure or the selected lot of the procedure (for multi-lot procedure). A page will open with general information about the lot and the forms for filling in, fill in the fields presented in the form, upload the files, then click "Submit Application", a window with data verification will appear on the screen, then click "Sign", then confirm the action.

Attention! It is necessary to activate the Participant's tariff plan. In the absence of an activated tariff plan, the procurement participant cannot apply for participation in the procedure.

How to activate a tariff plan?

For commercial procurement and procurement under 223 Federal Law not for SMEs:

To apply for participation, the "Participant" or "Partner" tariff plan must be activated. To do this, in your personal account, you need to go to the "Finances" menu - the tariff plan - put a tick in front of the tariff plan and sign it. The message "The tariff has been successfully activated" will be displayed on the screen; a notification about the activation of the tariff will be sent to the e-mail. After that, the participant will have access to all operations provided for by the selected tariff.

Fee from the winner of the procurement procedure after activating the "Participant" tariff:

1% of the bid price of the participant, but not more than 50,000 rubles. This amount should be on the personal account of the participant at the time of filing the application.

"Partner" tariff plan - 74,900 rubles, an additional fee is not provided.

For procurement under 223 Federal Law for SMEs:

At the time of filing the application, funds are not required on the participant’s account.

Funds are debited only from the winner of the procurement procedure: 1% of the IMP of the contract, but not more than 4,500 rubles (excluding VAT).

You can pay from your account on the ETP, from a special account in a bank or by a payment order.

Funds are debited at the time of signing the contract by the customer on the ETP.

What is the time period for crediting of funds to an account?

Crediting of funds on the ETP is performed on the next business day from 9 to 12 Moscow time after the payment by the bank.

Is it possible to get training on working on the ETP?

There are two formats on the ETP: "Full-time seminar" and "Online training":

- during full-time training, you will learn the maximum information about the ETP, as well as you will be able to ask your questions to the expert;

- online training will save time and you can quickly get information on topics of interest without leaving the workplace.

You can view and sign up for training on the website

Where should I go in case of questions about the ETP?

For all questions regarding the operation of the ETP, you can contact the customer support service of JSC "TEK-Torg" by phone: +7(495) 734-81-18 or +7(499) 705-81-18 and e-mail help@tektorg.ru or use CHAT and other popular instant messengers on our website. Operating 24 hours a day.

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