Frequently asked questions

What digital signature (DS) is required to work on the ETP "TEK-Torg", "223-FZ and Commercial Procurement" section and how to obtain it?

To work on the ETP "TEK-Torg" it is necessary to use a qualified digital signature certificate.

To receive a qualified certificate of a digital signature (DS) contact one of the certification centers accredited by the Russian Ministry of Communications. You can also send an application for obtaining a DS to the Certification Center "ITCOM" (LLC "Internet Technologies and Communications") on our website https://www.tektorg.ru in the section "Get a DS".

For non-residents of the Russian Federation it is possible to obtain a non-qualified digital signature (NDS) completely remotely for participating in commercial procedures. Instructions for obtaining the NDS are also posted in the "Get a DS" section of the website.

How long does it take to get a DS to work on the ETP?

The standard deadline for issuing digital signature is 4 days.

The urgent issue of a digital signature is 1 hour (the possibility of urgent issue should be clarified in the selected certification center).

Is it possible to work on the ETP without a DS?

On the ETP in the section "223-FZ and Commercial Procurement" there is an opportunity to work without the obligatory use of the DS. At the stage of downloading the digital signature in your account, you must click on the button "Continue registration without digital signature", which will allow you to work on the ETP without using the digital signature. In the future, it will be possible to download a DS to the profile through the menu Settings – Personal data.

When registering without downloading the digital signature, the participant will be able to submit applications only in those procedures that were published by the Organizers with a sign allowing them to apply for participation without the loaded DS.

Registration for the Organizers is possible only when downloading the DS.

How to get accredited on the ETP?

If you plan to participate in the procedures under No. 223-FZ, which are carried out only among SMEs, then you must initially register on the UIS (website http://zakupki.gov.ru).

During the day, the data will be transferred to the electronic trading platform after confirmation of registration on the UIS, and you will be able to participate.

Obtaining accreditation on the electronic trading platform as a Participant for the purpose of participating in any procedures other than procedures in which only SMEs can participate in accordance with No. 223-FZ consists of two stages:

Stage 1: Registration of a new user on the electronic trading platform and activation of the e-mail address.

To do this, you need to:

- click "Login" on the website http://zakupki.tektorg.ru or follow the link https://zakupki.tektorg.ru/#auth/login in the "Login" form that opens, click the "Registration" button

- fill in the presented accreditation form, after filling in all the required fields, click the "Registration" button

- confirm e-mail (an e-mail with an activation link and a key (code) for e-mail activation will be sent to the e-mail specified in the registration form)

- follow the activation link indicated in the letter with registration information, or open the activation form located at https://zakupki.tektorg.ru/#auth/activate, enter the activation key (code) in the appropriate field and click the "Activate" button, after which a message appears confirming successful activation.

Stage 2: filing an application for accreditation of a legal entity / individual on the ETP as a Participant / Organizer of the procurement procedure.

To do this, you need to:

- go to the page https://zakupki.tektorg.ru/#auth/login

- enter the login and password specified during accreditation and click the "Login" button

- then upload information about the DS in your personal account, for this go to the "Settings" menu, select "Personal Information", and in it the sub-item "Update information about DS", then click the "Download DS" button

- then fill out the application form for accreditation (opens by default), consisting of 2 tabs (basic information and accreditation as a participant). Note! In the field "Name of the organization" it is necessary to indicate the full name of the organization (according to the extract from the register with all signs)

- after filling, sign the application by the digital signature.

What documents are needed for accreditation on the ETP?

For Organizers:

- extract from the Unified State Register of Legal Entities, including one received in electronic form, and containing data relevant to the date of filing the Application for accreditation as the Organizer (only for residents of the Russian Federation);

- a power of attorney authorizing the ETP user to carry out, on behalf of the Organizer, actions on the ETP to register the Organizer and to carry out other actions in accordance with the Regulations when working on the ETP, including during the Procurement Procedures. The format of the power of attorney is available in the "Documents" section on the website http://zakupki.tektorg.ru;

- agreement on work on the electronic trading platform of JSC "TEK-Torg" in "223-FZ and Commercial Procurement" section, concluded with the Operator.

For Participants registered in the Russian Federation:

- extract from the Unified State Register of Legal Entities / USRIP;

- a power of attorney authorizing the ETP user to conclude on behalf of the Participant with the Operator an agreement on work on the electronic trading platform of JSC "TEK-Torg" under the conditions set forth in the Regulations by taking actions to register the Participant on the ETP, as well as authorizing the implementation of other actions in compliance with these Regulations when working on the ETP, including during the procurement procedures. The format of the power of attorney is available in the "Documents" section on the website http://zakupki.tektorg.ru

For individual entrepreneurs and individuals - a copy of the passport (all sheets).

What is the deadline for considering an application for accreditation?

In accordance with the Operating regulations on the ETP, the application for accreditation is considered within 5 working days. The actual time for considering an application for accreditation is 2-3 days.

How to restore access to an account on the ETP?

In the event of a change / loss / breakdown of a digital signature downloaded in a user account on the ETP

In order to be able to download a new digital signature in your personal account, you must provide an official letter addressed to the the General Director of JSC "TEK-Torg" Sytin D.A. with a request to detach the digital signature from your account.

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

You need to send a scanned copy of the letter to help@tektorg.ru.

After detaching the DS, you need to log in to your personal account using the login / password and upload information about the new DS to your personal account. To do this, go to the "Settings" menu, select "Personal Information", and in it the sub-item "Update DS Information" , then click the "Download DS" button.

 

In the case if the organization’s user changes

Register an additional user on the ETP.

Detailed information on registering an additional user can be found in the Participant's Instructions located in the Regulatory Documents section the start page of the ETP JSC "TEK-Torg".

After registering an additional user, send scanned copies of the following documents to e-mail help@tektorg.ru:

If the holder of the DS is the head of the organization:

  • document on the appointment of the head (protocol, decision, extract from the protocol);
  • official letter addressed to the general director of JSC "TEK-Torg" Sytin D.A. with a request to provide the holder of the DS with administrator rights on the ETP.

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

If the holder of the digital signature is another person (manager, deputy head, etc.):

  • power of attorney for the holder of the DS, confirming the person’s authority to accredit and take actions to participate in the procedures (including participation in the procedures) on the ETP;
  • official letter addressed to the general director of JSC "TEK-Torg" Sytin D.A. with a request to provide the holder of the DS with administrator rights on the ETP.

The letter should contain the following data: name of organization, TIN/INN, KPP, full name of the user, login.

How to register an additional user on the ETP?

Detailed information on registering an additional user is in the Participant’s / Organizer's Guide, located in the "Documents" section of the start page of the ETP "TEK-Torg".

How much does participation in the procedures cost?

The participant in the procedure has the right to apply for participation in any procurement placed in the Section "223-FZ and Commercial Procurement", having funds in the account in an amount sufficient to participate in the procedures, based on the calculation - 7,100 rubles on 1 lot.

After applying for participation in the procedure, funds are blocked, and in case of victory, they are debited from the personal account of the Participant.

There is also the "Partner (12 months)" tariff plan. It is possible to participate in an unlimited number of procurement procedures. Cost 74,900 rubles. From the moment of activation, the tariff is valid for 12 months.

If the procedure falls within the scope of 223-FZ, the participants of which can only be SMEs, then in case of victory 1% of the IMP contract is debited, but not more than 4,500 rubles (excluding VAT) (the amount is debited, including from a person recognized as evading the conclusion of the contract).

You can pay from a personal account on ETP, from a special account opened in a selected bank or using a payment order.

Funds are debited at the time of signing the contract by the Customer on the ETP.

Not sure when your procedure will appear?

Call the support service, specify your type of activity or subject of purchase. A support service specialist will help you find the right procurement procedures for your profile.

What is the cost of publishing procedures on the ETP?

The organizers publish their procurement procedures on the ETP for free.

How to view the status of the submitted application for participation?

To view the status of the submitted application for participation in your personal account, go to the menu "Procurement Procedures" -> "My Applications". A form will open with a list of submitted applications, which provides an opportunity to view the contents of each application, check their integrity and withdraw applications for pending procedures.

How to apply for participation in the procurement procedure?

To apply for participation in the procurement procedure, you need to log in to the ETP, select the procedure in the list of topical procedures, then click on the "Prepare an application" icon in the line corresponding to the procedure or the selected lot of the procedure (for multi-lot procedure). A page will open with general information about the lot and the forms for filling in, fill in the fields presented in the form, upload the files, then click "Submit Application", a window with data verification will appear on the screen, then click "Sign", then confirm the action by the digital signature.

How to update the DS?

To download a new DS, you need to go to the menu in your personal account: Settings - Personal data - Update information about the DS - Download the DS.

In the event of a change / loss / breakdown of a digital signature downloaded in a user account on the ETP:

In order to be able to download a new DS in your account, you need to write a letter to help@tektorg.ru on company letterhead addressed to Dmitry Anatolyevich Sytin, Director General of JSC TEK-Torg, with the following contents: Please untie the digital signature from the user account (name, TIN, KPP, login, full name of the user) for the possibility of downloading a new digital signature in your account in the section (indicate the name of the section). The letter must be signed and stamped by the head.

After detaching the DS, you need to log in to your personal account using the login / password and upload information about the new DS to your personal account.

How to get accounting documents or a reconciliation report?

Starting October 01, 2019, you can order accounting documents online on https://www.tektorg.ru
To do this, click on the button "Order accounting documents" and select the desired item:

  • Order a reconciliation report
  • Order accounting documents

It is possible to obtain a reconciliation report and accounting documents automatically only through the electronic document management system "TEK-Torg". It is necessary to register on the website edo.tektorg.ru. Registration in the electronic document management system and receipt of documents from JSC "TEK-Torg" is free. You can send a request for documents by clicking on and fill out the form. All fields marked with a red asterisk are required. Indicate the name, TIN/INN, contact details. Select the period for which documents are required. Documents will be provided within 5 business days.

You can find out more about the electronic document management service by clicking on the link: https://www.tektorg.ru/service/edo

Link to instructions for obtaining documents https://www.youtube.com/watch?v=aJBqz7vo6sQ&feature=youtu.be&fbclid=IwAR03QKh5QRfgpnsfJwBoA7wmkWP6Icetr9H1JLqoI9xszVOxvSzzvUMNd1k

Where should I go in case of questions about the ETP?

For all questions regarding the operation of the ETP, you can contact the customer support service of JSC "TEK-Torg" by phone: +7(495) 734-81-18 or +7(499) 705-81-18 and e-mail help@tektorg.ru. Operating 24 hours a day.

Ask your question:

Our partners